1. Introduction

Welcome to Richbell Academy. This Cancellation Policy outlines the terms and conditions for canceling subscriptions or purchases of our share trading learning services. By using our services, you agree to these terms.

2. Subscription Cancellation

a. Subscription Services: If you have subscribed to a recurring service or membership, you may cancel your subscription at any time.
b. Cancellation Process: To cancel your subscription, please follow these steps:
Log In: Access your account on our website. Navigate to Subscription Settings: Go to the subscription or billing section of your account. Submit Cancellation Request: Follow the prompts to cancel your subscription. You may also contact our support team at 8155892055 to request cancellation.
c. Effective Date of Cancellation: Your subscription will remain active until the end of the current billing period. Cancellation will take effect at the start of the next billing cycle.
d. Refunds for Subscription Fees: Refunds for subscription fees are not available after the start of a new billing cycle. You will have access to your subscription services until the end of the current billing period.

3. Purchase Cancellation

a. Non-Recurring Purchases: For one-time purchases of courses or learning materials, cancellations are generally not available once access has been granted.
b. Cancellation Request: If you need to cancel a one-time purchase before accessing the content, please contact us at 8155892055 as soon as possible.
c. Refund Eligibility: If you have not accessed the purchased content, you may be eligible for a refund as outlined in our Refund Policy [link to Refund Policy]. Once access has been granted, refunds are generally not available.

4. Payment Gateway Cancellation

a. Payment Processing: Cancellations are processed through Phonepay. We do not have direct access to your payment details. All transactions are subject to the payment gateway’s terms and conditions.
b. Billing Disputes: If you encounter issues with billing or payments, please contact Phonepay directly or reach out to our support team for assistance.

5. Changes to This Policy

We may update this Cancellation Policy from time to time. Changes will be posted on our website with an updated effective date. Please review this policy periodically to stay informed about our cancellation practices.